Click on the name of the audio file in the top left section of the bars that appeared on the page (you’ll see an arrow pointing down next to the name of the audio file – click there).Two bars will appear on the page with waves.Find the location of your audio file (e.g.Click File on the top left of the window, click on Open.Ideally your original file should be in wav format.
How to Convert your existing audio files for IVR calls – Conversion Instructions Select the location where you want to save it and click the Save button.Click File on the top left of the window and select Export As, then choose Export as OGG.Check the Allow Clipping box if it is unchecked. Delete one of the two sections that appear by clicking the x on the top left of one of the sections.The recording will split into two sections. Click on the arrow next to Audio Track in the top left section of the bar that appears on the page.Press Stop button when you’re done recording.Press the Record button on the top of the window and start recording.Use a good headset or mic for your recordings, preferably a USB headset.Go to a quiet place with little to no background noise (an interview room is a good choice).Recording Instructions: How to record audio files for IVR calls using Audacity (It’s free! Windows PC and Mac OS versions are available) It’s free! Windows PC and Mac OS versions are available)
(It’s free! Windows PC and Mac OS versions are available) Software Setup Instructions – you only have to do this once How to increase the volume of your audio files »įree online tools to convert existing audio files and to merge, split, and increase the volume of existing mp3s » How to Convert your existing audio files » Below are step-by-step instructions, but please be sure to test the voice calls yourself. For audio files to sound good on a phone, they need to be formatted in a particular way.